Pay A Bill

IMPORTANT BILLING UPDATE FOR ICARE PATIENTS

Effective November 3, 2025, iCare Emergency Room & Urgent Care will transition to a new billing partner — Plutus Health.

 

If you are seen on or after November 3, 2025:

• Your billing will be managed by Plutus Health.

• You will receive your patient statements via email and text message.

• You can easily view and pay your bill online by logging into your Patient Portal

• For questions about these statements, please contact Plutus Health at    773-819-7496 or  billing@icare-er.com

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If you were seen on or before November 2, 2025:

• Your billing will remain with 360 Medical Billing Solutions.

• You will receive a paper statement by mail or a text message from Papaya Bill Pay.

• For any questions regarding visits on or before November 2, 2025, please contact: 360 Medical Billing Solutions at 844-288-0359 or  patientinquiry@360medbill.com

Pay Bill Here

Why We’re Making This Change

This update allows iCare to improve billing transparency, streamline payment options, and deliver faster, more convenient service for our patients.

 

 

Dr. Shane Cole – CEO…

Meet Dr. Shane Cole Dr. Shane Cole is a board-certified emergency medicine physician and entrepreneur based in Frisco and Fort…

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Dr. Carlos J. Morales COO-…

Dr. Morales is a 1997 graduate of the University of Puerto Rico School of Medicine and a 2000 graduate of…

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Dr. Yama Amin, CFO and…

Dr. Amin is a native of North Texas where he attended Keller High School. After medical school and residency, he…

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Dr. Shane Cole – CEO…

Meet Dr. Shane Cole Dr. Shane Cole is a board-certified emergency medicine physician and entrepreneur based in Frisco and Fort…

VIEW PROFILE

Dr. Carlos J. Morales COO-…

Dr. Morales is a 1997 graduate of the University of Puerto Rico School of Medicine and a 2000 graduate of…

VIEW PROFILE

Dr. Yama Amin, CFO and…

Dr. Amin is a native of North Texas where he attended Keller High School. After medical school and residency, he…

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Lauren- Chief Nursing Officer

Lauren Green: RN, BSN is a seasoned Registered Nurse with 15 years of Emergency Room experience, including 7 years in…

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Angel Rollins- Facility Nurse Director-…

Angel Rollins: RN, BSN, MBA is a seasoned Registered Nurse with 17 years of Emergency Room experience, including 12 years…

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Paige Burrows- Facility Nurse Director-…

Paige Burrows: RN, BSN is the Facility Nurse Director at the newest iCare Urgent Care location in Forney, Texas. Professional Background…

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Ashley Otterbine- Patient Services Director

Ashley joined the iCare team in August 2017, playing a key role in opening the Fort Worth location as Office…

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Candice Lagano- Radiology Director

MEET CANDICE, Candice joined iCare in July 2020 and currently serves as the Radiology Director. Skills & Specialties Candice is…

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